KARINI JEWELLERY LTD TERMS AND CONDITIONS
Overview
This website is operated by Karini Jewellery Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Karini Jewellery Ltd. By purchasing goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink.
These Terms and Conditions are applicable to all users of the site, including without limitation every user who are browsers, customers and merchants. If you disagree to all or any of the Terms and Conditions in this agreement, then you may consider not to access the website or use any of the services.
Karini Jewellery Ltd is a private company registered in Israel with company registration number (512952425). The website www.karini-jewellery.com is an ecommerce website for a brand called Karini Jewellery Ltd.
Any new product, features or tools which are added to our store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Eligibility
By accessing, using, browsing and/or placing order through our site, you agree that you are of the legal age in your jurisdiction and capable of forming a binding legal agreement.
Placing an Order
When you place an order through the Website, we will send an email to confirm that we have received the order. All orders are subject to these terms and conditions. Orders placed through the Website represent an offer to purchase a product. It is accepted for each product when we send you an email to confirm that the order has been received. We reserve the right to reject any order for any reason.
It is important that you enter the correct e-mail address when placing your order. We also recommend that you save your order confirmation email to facilitate any contact with customer service or for future references. The order confirmation (receipt) also serves as guarantee of proof of purchase.
All orders are subject to stock availability. If we are unable to supply any products that you have ordered, we will inform you as soon as possible. If we cannot fulfil the order, we will refund any payments we have received from you as soon as possible and within 14 days.
Prices, Taxes and Payment Terms
Prices and payment details of products are specified on the website. Payment can be made by credit card, Debit card, PayPal, Wire Transfer and/or as further described on the store. Prices are shown exclusive of VAT, import duties and other government-imposed taxes, duties, and levies. Please note that when an order is shipped to a delivery address outside Israel, you may be subject to import duties and taxes, which are collected and regulated in your country. You will be responsible for payment of such import duties and taxes. It should be noted that Karini Jewellery Ltd has no control over these charges.
The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful and up to date. The User must inform Karini Jewellery Ltd immediately about any inaccuracies in the offer provided, including the price. Our banking services and payment gateways manage all of our banking transactions. We don’t store any credit card numbers. Your payment is handled by the payment gateways with secure encryption and under strict banking standards. Your card details are sent directly to them and cannot be read or accessed by anyone.
During the period of validity indicated in the offer for the product, the prices of the product will not be increased, except for price changes in VAT-tariffs. After such period, we are entitled to adjust price for any product(s). In such cases Karini Jewellery Ltd shall notify the User in advance. Such notice may be provided at any time by posting the changes to the Website or via the product itself.
Our Rights to Cancel/Reject Orders
We reserve the right to decline any order you place with us. We may, at our exclusive discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
CANCELATION & RETURNS
Returns are free– You have 7 business days from the date the jewelry was received to contact us for a return. We will provide you with specific instructions so your return can be processed as fast as possible.
*Returns are not available for special orders or items that were engraved.
Money-back guarantee- Once the return has been received, it will go through inspection by our Gemologist. We only accept items in perfect condition, in a brand new and unused state.
We will not accept any return if it shows signs of wear, or has been used or altered from its original condition. Once the item is checked and found acceptable for refund, please allow 48-72 hours for processing the payment.
Product Availability, Errors, Inaccuracies and Omissions
Products on our online store through www.karini-jewellery.com are subject to change without notice. Errors will be corrected when discovered. Our Site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Site may be incorrectly priced, the quantity or availability of a product may have changed just prior to you placing your order or other errors may be displayed on the product page. We will normally verify prices, availability and confirm there are no errors on the product page as part of our dispatch procedures.
Where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation.
Also, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions on a product page. We reserve the right to rescind our acceptance and cancel your order without penalty in the event there is an obvious and unmistakable error on the product page, in our reasonable discretion.
Promo Codes and Offers
Promo Codes and Offers are made at our sole discretion and are subject to time validity, a valid Promotional Code should be entered during the checkout process for a product to be valid. Attempting to add a promo code after purchase or after the expiration of the code will not be acknowledged.
Service Terms
At Karini Jewellery we design every piece to be loved for generations. To honor that promise, we back each item with a Lifetime Craftsmanship Warranty—an evergreen guarantee of the quality and integrity of our work.
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Covered for Life |
Details |
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Defects in materials |
Porosity, pits, cracks or other flaws in our 14K recycled gold alloys. |
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Defects in workmanship |
Loose settings, mis-aligned prongs, uneven polishing, or other issues traceable to our production process. |
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Stone security |
If a lab-grown diamond/natural diamond or gemstone supplied by Karini Jewellery is lost due to a manufacturing fault, we will replace or reset it at no cost. |
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Complimentary repairs |
Any verified manufacturing defect will be repaired—or, if repair is impractical, the piece will be replaced—free of charge, including insured return shipping (world‑wide). |
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Not Covered |
Why |
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Normal wear & tear |
Everyday micro-scratches, worn prongs over time, rhodium finish fading, patina, or metal discoloration from chemicals, pools, hot tubs, cosmetics, etc. |
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Accidental damage |
Chips, cracks, or bent shanks caused by impact, crushing, or other trauma. |
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Loss, theft, or mysterious disappearance |
We recommend a personal jewelry-insurance policy for these risks. |
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Unauthorized service |
Work performed by any jeweler other than Karini Jewellery voids this warranty. |
Our Commitment: Sustainable luxury should never compromise on quality. If a manufacturing fault ever appears in your Karini Jewellery piece, we will make it right—forever.
Delivery
A delivery/collection note signed by you is proof of delivery/collection of the goods. The delivery Company will ask you to inspect the goods and sign a receipt as to the good condition. We shall reasonably endeavour to deliver the goods on the date stated in the order acknowledgement, but such dates are reasonable estimates only and the time for delivery shall not be of the essence.
We will not be liable to you for any unforeseeable loss, damage or expense you suffer which arises directly or indirectly from any delay in delivery of the goods which arises from circumstances outside of our control. Our delivery team (or affiliate company) will aim to contact you 24-48 hours before the date of delivery.
In the event that the Company is unable for any reason to fulfil any delivery of the goods on any estimated delivery date, the Company shall not be deemed to be in breach of contract or have any liability to the Customer.
If you fail to take delivery of the goods or we cannot deliver them because you fail to give adequate instructions, permission and/or access, our responsibility will end on the agreed delivery date and you will pay our reasonable costs (including insurance) of storage until actual delivery.
Loss or Damage in transit
Non-delivery must be notified to Karini Jewellery Ltd in writing within 48 hours from the date under the Contract. Damage to goods or any shortfall must be notified in writing by the Customer to Us within 48 hours of delivery. The Company shall be entitled to make good any shortage or non-delivery of the goods.
Failure by the Customer to comply with Conditions will render void any possible claim of any nature against Karini Jewellery Ltd.
Risk
Risk of damage or loss to the goods shall pass to you upon delivery, whether or not a signature of receipt has been obtained:
Third-Party Links
Certain content and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites or application that are not affiliated with us. Karini Jewellery Ltd is not responsible for examining or evaluating the content or accuracy of such website or application and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
You’re obliged to review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Personal Information
Your submission of personal information through the store is regulated by our Privacy Policy. Click here to view our Privacy Policy.
Prohibited Use
Disclaimer of Warranties; Limitation of Liability
We therefore underwrite in no pledge or represent or warrant that your use of our service will be uninterrupted, timely, assured, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your volition and sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Karini Jewellery Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Manufacturers, service providers or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, protect and hold harmless to Karini Jewellery Ltd, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and conditions or the documents they incorporate by reference, or your infringement of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms and conditions is discovered to be unlawful, null or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms and Conditions, such determination shall not affect the credibility and enforceability of any other remaining provisions.
Entire Agreement
These Terms and Conditions and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us, and govern your use of the Service, pre-empt any prior or synchronous agreements, communications and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Waiver
Our inability to exercise or enforce any right or provision of these Terms of Service shall not constitute a discharge of such right or provision.
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed and construed by the laws of Israel.
Contact Information
If you would like to: access, correct, register a complaint, or simply want more information please contact us directly. Via:
Email: [email protected]
Date of update 15/08/2021
